It is 7 AM; you awake after a night of uninterrupted slumber. Being on-call, you check for issues, was your pager out of batteries? Nope, things are quiet. Imagine a world where outages are a myth. Where a failure occurs, but there is no customer impact and no engineer is engaged. This is the aspiration of Reliability Engineering - to operate complex distributed systems effectively, without customer facing outages or heavy operational burden. In this 101 talk, I will share the basics every team should know to start their reliability journey off on the right foot.