The science behind your best practices: queuing theory and process from first principles
Jeff Ammons
Director of Engineering
One Medical
Queueing theory and economic theory have answers to some of the non-intuitive reasons why the best engineering and product organizations behave the way they do. This talk will demonstrate through theory and examples why the best teams do things that don’t always make sense at first glance. You’ll be able to apply these concepts to analyze your own process from first principles, instead of just following a manual.
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